Every online credit card transaction with columbia-elevator.com is backed by Columbia's Safe Purchase Guarantee. Regarding any purchase you make from columbia-elevator.com, you pay nothing if fraudulent use is made of your credit card account as the direct result of your use of the account for a purchase from columbia-elevator.com.
To date, no Columbia Elevator customer has reported fraudulent use of a credit card, or any unauthorized charges, because of an online purchase from us. Columbia's secure server software (SSL) is today's gold standard in secure e-commerce transactions. The information you enter (including your credit card number, expiration date and shipping/contact information) is encrypted so that it can not be intercepted over the Internet.
Under the Fair Credit Billing Act, your issuing bank can not hold you liable for more than $50.00 in fraudulent charges. If your bank does hold you liable for any of this $50.00 amount, columbia-elevator.com will reimburse you for this liability, up to the maximum $50.00. This reimbursement will only be made if fraudulent use of your credit card occurred through no fault of your own because of purchases from columbia-elevator.com while using our secure server. In such event, you must notify your credit card provider in accordance with its specific reporting rules and procedures.
Use of your credit card with columbia-elevator.com does not place you on any list that is for sale or rent to any third party. We do not sell or rent our list of customers to anyone.
If, in spite of our guarantee, you prefer not to order online with your credit card, please call us toll-free at 1-877-COL-ELEV for instructions.